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The Mission of the Casualty Affairs and Operations Office

The North Carolina National Guard Casualty Affairs and Operations Office provides for the care of the Men and Women of the NCNG and their Families in the event of the serious injury or death of a Service Member regardless of duty status to include Retirees. This includes the immediate need of the Family and the sustained support of Survivors. Our success is defined by the speed and continuity of care provided to the Service Member's and Families, as well as the ongoing capability for the North Carolina National Guard to react in the event of tragedy.

 Casulty Operations


Provide casualty management support to National Guard and Active Duty military personnel and their family members, who are working and living within the state of North Carolina. 



Understanding each Soldier, each Casualty, and each Family is unique, and various factors contribute to the dynamics of each case. The Casualty Operations has developed a set of battle drills and checklists providing the involved casualty mission personnel a framework and basis from which to launch missions. It is known and an accepted fact; casualty missions carry an emotional factor on the organization and on the individuals. The casualty mission is unlike any other military mission. Understand that you are not alone with the burden of laying your Service Member, Our brother and sisters in arms to rest. The toll on all personnel involved executing the mission must be considered at all phases of the process.

"The life of the dead is placed in the memory of the living" – Marcus Tullius Cicero

Survivor Benefits and Entitlements

Survivor Benefit Plans

Casualty & Memorial Affairs Operations Center

1SG Robert T Shook

North Carolina National Guard

Casualty Operations NCO

4105 Reedy Creek Rd

Raleigh, NC 27607

Office (984) 664-6566

Gov Cell (919) 306-2748