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The Education Services Office

Education Services Office personnel serve as the subject matter experts on all matters pertaining to a Service Member's pursuit of higher civilian education. Our office provides education counseling, evaluates college transcripts for inclusion into a Soldier's official military record, and administers Army personnel testing for AFCT, SIFT, and DLPT. In addition, our office manages the Army's Federal Tuition Assistance Program within the GoArmyEd portal, the North Carolina Tuition Assistance Program (NCTAP), and GI Bill® benefits.

 Contact Information

ESO Main Phone Number: (984) 664-6272

ESO Group Email Address:

Student Loan Repayment Phone Number: (984) 664-6331

Student Loan Repayment Email Address:

 ESO Message Board

The ESO Message Board provides recent changes to programs or operating procedures in the NCNG Education Services Office. Review over each section for any recent changes to programs.

Currently no updates

Federal Tuition Assistance Program (FTA/GoArmyEd):

Currently no updates

North Carolina Tuition Assistance Program (NCTAP):

Steps to request NCTAP funding have changed. Please visit the NCTAP portion of this page for further guidance. 


NCTAP & the CH 33 (Post 9/11) GI Bill®

With the exception of the Chapter 33 (Post 9/11) GI Bill®, State TA (NCTAP) has no impact on a service member's GI Bill benefits.

Use of NCTAP funds while Using GI Bill® Benefits Under Either Chapter 1606 or 1607

The DoD ruling barring the duplication of benefits for service members using either Chapter 1606 or 1607 only impacts the Military's Federal TA program (ie: GoArmyEd).

The State TA program (NCTAP) was not affected by the DoD ruling since it is a State funded program. Please refer to the School VA Certifying Official Handbook dated 09 February 2015, page 87, section: Chapter 1606 and 1607 Recipients.

Students may receive Chapter 33 (Post 9/11) and State TA (NCTAP) simultaneously provided the student is not at the 100% tier rate. If at 100%, service member should be approved to receive Chapter 33, not State TA.


GI Bill® Programs:

Chapter 33 (Post 9/11 a.k.a. Forever) GI Bill®

Effective Dec. 1, 2018, the Veterans Benefits Administration (VBA) reset its implementation efforts for sections 107 and 501 of the law to give the department the time, contracting support and resources necessary to develop the capability to process Spring 2020 enrollments in accordance with the law by December 1, 2019.

During this time, VBA will pay monthly housing allowance rates for the Post-9/11 GI Bill at the current academic year uncapped Department of Defense (DoD) Basic Housing Allowance (BAH) rates. Details are as follows:

  • For many students, this DoD BAH rate will be equal to or higher than their current payment.
  • VBA will also correct retroactively any underpayments resulting from section 107 and 501 implementation problems.
  • If a student was overpaid due to the change in law or because of VBA’s challenges in implementing the law, the student will not be held liable for the debt.
  • Also, for the current academic year (2018-2019), VBA will pay housing allowances based on the location of a school’s main campus, rather than the physical location of the student.
  • This interim policy will terminate by December 1, 2019, upon implementation of a fully developed IT solution for sections 107 and 501 of the law.

Chapter 33 (Post 9/11 a.k.a. Forever) GI Bill® Transfer of Education Benefits (TEB):

  • Per the National Defense Authorization Act (NDAA), the maximum 16 years of service rule to TEB has been rescinded and will NOT take effect on 12 January 2020.
  • Soldiers are highly encouraged to TEB as soon as possible to ensure fulfillment of the 4 year additional service obligation associated with their TEB election. Requirements to TEB are posted on our website here.  

Chapter 1607 Reserve Educational Assistance Program (REAP)

The Chapter 1607 GI Bill® program officially sunset on 24 November 2019, and is no longer available for use.

Currently no updates


Currently no updates

 Click on Each Appropriate Picture For Additional Guidance

                     New Student Guide

Whether you're starting out fresh or going back to school after a break, benefits can and do change. What was relevant information last year, may have changed. This guide provides general information on getting started with accessing benefits. Click on the image to access this information.



Flag-of-North-Carolina-XL.jpg            State Tuition Assistance - The NCTAP

The North Carolina General Assembly provides tuition assistance to members of the Air and Army National Guard. Students must meet NCTAP specific requirements in order to qualify for the NCTAP. Note: this is a tuition reimbursement program that is not designed to meet payment deadlines set forth by Educational Institutions. Click on the image to access this information.



   Federal Tuition Assistance - GoArmyEd

The Department of the Army provides tuition assistance to members of the National Guard, Reserves, and Active Component. Students must apply and be approved for funding prior to the start date of classes. Click on the image to access this information.



Chess.jpg                      GI Bill® Benefits

Have you ever had a question about your GI Bill® benefits? Whether you are using benefits for yourself or transferring them to a spouse and/or dependent(s), you will want to read this section. Click on the image to access this information.



                Joint Services Transcript

Every wonder how to get college credit from your military experience and training? The Department of Defense has worked along side of the American Council on Education to develop the Joint Services Transcript. This document provides college credit recommendations to colleges/universities enabling Service Members to be awarded credits without wasting time studying skills they already possess. Click on the image to access this information.




Need a consolidated list of scholarships? Here's the place. While this doesn't provide an all-inclusive list, it at least gives you a place to get started. Click on the image to access this information.



              Testing Information

Wanting to retake the ASVAB, take the selection instrument flight training test, or defense language proficiency test? The Education Services Office provides proctored testing on a regular basis. This section includes testing dates, procedures to reserve a testing seat, testing guides, and information on Dantes Exam Reimbursement. Click on the image to access this information.



Testing2.jpg    Free Online Tutoring/Test Preparation

This section provides information to current AGR or mobilized Service Members regarding free tutoring and test preparation through Click on the image to access this information.



    College Transcript Information

Finished your degree or completed college credit and need it added to your official military record? The Education Services Office is the only authority in the State for adding transcripts to a current member's record. This section provides guidance on what we need to update your record. Click on the image to access this information.



 army-black-and-white-gun-41161.jpg    Information for Deployed Service Members

Are you currently deployed or do you have an upcoming deployment? Education benefits can dramatically change while you are deployed and when you return. This section provides guidance regarding education benefits and the impact a mobilization has on them. Click on the image to access this information.



State Active Duty.jpg    Information for Service Members Impacted by a Natural Disaster

Has your ability to continue your college education been severely impacted by the effects of a Hurricane or another natural disaster? If so, the North Carolina National Guard Education Services Office may be able to assist. This section provides information for those serving on State Active Duty and those immediately effected by the disaster. Click on the image to access this information.



Unit Briefing.JPG                           Unit Briefing

How long has it been since your unit has had an education briefing? Not a boring check the box briefing, but a good briefing that actually helps. Unit briefings help us clear the air of any bad information/guidance that may exist. Click on the image to access this information.



        School Representative

Are you a school employee or representative who wishes to attend a Yellow Ribbon event or visit a facility belonging to the North Carolina Army National Guard? Both State policy and the DoD Memorandum of Understanding require the State Education Services Officer to approve your access prior to the event. This section provides guidance on what is needed. Click on the image to access this information.



    Retiring/Separating from Service

Thinking of leaving the military? We in the Education Services Office thank you for your service to both the United States of America and the State of North Carolina. At the same time, we don't want you to receive a debt notification down the road. We highly encourage retiring service members to visit this section to remind them of any additional service obligation incurred by either transferring GI Bill® benefits to a family member or by using tuition assistance. This section also notifies separating members of how benefits are impacted post-military service. Click on the image to access this information.


GI Bill® is a registered trademark of the U.S. Department of Veterans Affairs (VA).  More information about education benefits offered by VA is available at the official U.S. government website at